Refunds

Unused Ticket Refund

Subject to the 24-hour Refund Policy, any tax redemption (namely Air Passenger Duty) on unused tickets will incur a £25.00 (EUR35.00, CHF40.00) Tax Redemption Fee per person per sector.

24 Hour Refund Policy

  • Just Fly tickets are non-refundable and are not eligible for any refund, save that you may apply for a refund of any applicable tax namely Air Passenger Duty subject to payment of the Tax Redemption Fee.
  • Get More tickets may be cancelled and a refund requested only via our contact centre.  To do so you must contact us within our Contact Centre opening hours within 24 hours of making your initial booking and no later than two hours before the schedule departure time of the flight.  A fee of £25.00 / EUR35.00 / CHF40.00 is payable.  When processed the applicable refund will then be made in accordance with our General Conditions of Carriage including any applicable Air Passenger Duty less the applicable cancellation fee. You will not be charged an additional Tax Redemption Fee if you cancel your ticket in this way.
  • All In tickets may be cancelled and a refund requested only via our contact centre.  To do so you must contact us within our Contact Centre opening hours within 24 hours of making your initial booking and no later than two hours before the schedule departure time of the flight.  No additional fee is chargeable.  The applicable refund will be payable in accordance with our General Conditions of Carriage which will include any applicable Air Passenger Duty.  You will not be charged an additional Tax Redemption Fee if you cancel your ticket in this way.

All ticket types after 24 hours of initial booking period are non-refundable save that you may apply for a tax redemption subject to payment of the Tax Redemption Fee.