Media Information: 8th January 2019
Flybe Named Top UK Airline For Punctuality
· Only UK-based airline in FlightGlobal’s OTP Awards tables
· Results published by influential global aviation data and analytics’ business
· Flybe OTP record at George Best Belfast City Airport outperforms global leader
Flybe, Europe’s leading regional airline, is proud to have once again been recognised as outperforming many major UK players for its overall On Time Performance* (OTP), with an interesting note that its 86.5% punctuality in and out of George Best Belfast City Airport is higher than the top industry player** and higher than its own above average industry performance.
In what is widely regarded as one of the industry’s most comprehensive on-time analyses based on ‘the most stringent and consistent criteria’, Flybe was the only UK-based airline to feature in the three Top 10 lists published by FlightGlobal,*** placing eighth in the Major Airline table with a 77% on time performance record during 2018. The overall results were determined following analysis of more than 120,000 operated flights a day drawn from over 600 global sources.
Sir Timo Anderson, Flybe’s Chief Operating Officer, commented: “We operate in excess of 450 flights a day, many more than any other airline operating in the UK. As such, this further official and independent recognition for our punctuality record is extremely welcome and owes a lot to our hard-working crews and engineers. Nevertheless, we believe that there always remains room for improvement. A very good record for departing and arriving within the accepted 15-minute window is naturally one of the main considerations for travellers when deciding to which airline they will take their business and we are therefore excited about achieving even better performance in this area in the year ahead.”
Speaking about Flybe’s on-time performance at Belfast, Katy Best, Commercial Director at George Best Belfast City Airport said its above-average punctuality was testament to the positive relationship Flybe has enjoyed with the airport over the past 35 years.
“This is great news for all passengers travelling to and from Belfast City Airport on the many domestic routes served by Flybe. Congratulations to the Flybe team on this significant achievement.
“We are committed to providing an enjoyable experience for all our passengers, whether they are taking off from or arriving at Belfast City Airport, and we work closely with all our partners to ensure a smooth journey for our customers. As an example, as part of our £15m investment in our facilities a major upgrade to the Security area last year has reduced passenger processing time to an average of just six minutes.”
This latest report reinforces other high-profile OTP recognition received by Flybe in recent years including being named the most punctual UK-based airline in the Which? report on the ‘Best and Worst Airlines’ published in January 2018.