Flybe Hero Abby

Meet Abby

Cabin crew, based in Edinburgh

Cabin crew Abby brings her own whisk and marshmallows on every flight to make each hot chocolate extra special.

“My wee whisk makes the hot chocolate nice and smooth. I offer our regulars and children mini marshmallows and Belgian chocolate flakes on top. I also offer the Belgian chocolate flakes on top of cappuccinos! I absolutely love my silver tray – it’s lined with a Flybe branded napkin, and I use it for everything! Time-permitting and load-dependent, I offer a personalised tray service on board, where I pass through the cabin memorising orders and presenting goods on my tray. The passengers really love this wee personal touch - it makes them feel like VIPs! I serve the flight deck drinks and food on my tray and even don a pair of white gloves to really spoil them. I chill wines, beers and prosecco on board which never goes unnoticed - all my favourite regular passengers know they will be well refreshed, and many other passengers have thanked me profusely for a fabulous Flybe flight experience”.


Watch exclusive behind-the-scenes footage of our photoshoot with Abby!

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