Frequently Asked Questions
What are the benefits of Flybe Flex?
By purchasing Flybe Flex at the time of your booking you will be avoiding to pay change fees and save up to 80% and you will be able to make unlimited changes to the date, time and route of your flight.
How do I purchase Flybe Flex?
If available and applicable, you will be given the opportunity to purchase Flybe Flex during the booking process when making a new reservation.
Is this offered on every flight?
Flybe Flex is available on selected routes, available on Stobart Air operated flights however not available on Loganair franchise flights or multi sector bookings containing a Loganair flight.
Is Flybe Flex available for bookings made via the call centre or at the airport?
Flybe Flex is only available for new reservations booked through flybe.com.
Can I purchase Flybe Flex for only one person or one sector of my booking?
Flybe Flex is only available when applied to all flights and all passengers in the booking.
Can I change a name of a passenger in the booking with Flybe Flex?
Flybe Flex does not apply to name changes and does not cover the name change fees.
Is Flybe Flex refundable?
The Flybe Flex fee is not refundable.
Where can I use my Flybe Flex Product?
Itinerary changes can be made using the Manage Booking tool on flybe.com, via the Customer Contact Centre or at the airport.