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COVID-19 Hub

COVID-19 guidance

The guidance we provide below is for information purposes only and could be subject to change at very short notice. Please keep checking this page regularly before and on the day of travel to ensure you’re up to date with any changes or new restrictions that may apply to your flight. We also recommend you keep checking the latest UK Government COVID-19 guidance before you travel, and the guidance provided by the relevant public authorities of your destination.

We’re keeping you safe

Whilst mask wearing is no longer required by law, your safety remains our highest priority, which is why we ask you to consider wearing a mask during your flight.

Our daily cleaning routine is in line with the latest official COVID-19 guidelines. High-touch surfaces are cleaned regularly and hand sanitiser is available onboard and throughout the airport.

For a safer and quicker boarding experience, we recommend you check-in online, download your boarding passes and print them before you arrive at the airport. If you are unable to do so, however, the flybe check-in desks are open as usual.

As your safety is our number one priority, we ask you to observe social distancing guidelines in the airport and during boarding where possible. We recommend checking in online before heading to the airport.

During your flight, we ask you to minimise your movements around the cabin and remain seated where possible. To avoid queuing, please ensure that the toilet is vacant before leaving your seat.

COVID-19 Travel Requirements

For international travel, it is your responsibility to know and understand the rules that apply to you relating to COVID-19.

If required by the country to which you are travelling, flybe will check your vaccination status and compliance with any testing requirements before travel. You will not be permitted to board your flight if you fail to comply with the rules in force, which may change at short notice.

Please ensure that you check the latest entry rules as follows:

You must not travel if you've been advised that you must self-isolate by a health service or Government authority. You should also not travel if you're:

  • Experiencing any COVID-19 symptoms or have had symptoms in the last 7 days, even if those symptoms are mild.

  • Self-isolating as a result of COVID-19 symptoms

  • Sharing a household with somebody who has experienced COVID-19 symptoms in the past 10 days.

If you're unable to travel, please note that any changes to your booking will be subject to fare conditions. If you need to cancel your flight for reasons related to COVID-19, please refer to our ticket change policy.

If you can’t make your flight because you’ve been advised to isolate, you can amend your flight online up to 1 hour before departure. If you purchased a flybe Lite or flybe Smart ticket, a change fee and any difference in fare will be applied. For flybe Plus customers only the difference in fare will apply. If you’d prefer to cancel your flight, please refer to our flight cancellation and refund policy.

We will contact you by either email or phone if we need to make changes to your flight. It’s your responsibility to ensure we have the right contact details for you and to keep up to date with any changes in travel restrictions. You can check your contact details and amend them via the Manage my booking section on our website.