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Delayed or mislaid hold luggage

Should you discover that your hold luggage has been delayed or damaged, please make your way directly to a Flybe representative at the airport who will assist you in completing the required forms. 

Should your hold luggage be delayed, we would ask you to contact the airport information desk during the first five days and contact our Flybe Secondary Tracing department following this period.  The contact details for our Claims and Tracing Department's will be available on the documents provided by the Baggage Services Area at your Arrival Airport.

In the unlikely event that your hold luggage has been delayed and/or if you have reported your bag missing to us and you are in possession of a PIR (Property Irregularity Report), please use our luggage tracking service to check the status of your file and to contact your arrival airport.

Should you mislay an item on-board the aircraft or within the airport terminal, please contact the airport information desk who will put you in contact with the lost property department.

 

Hold luggage tracking service