Customer Delivery training

At Flybe Training our experienced trainers can deliver a range
of customer service, aviation support and employee development courses.

Aircraft Weight and Balance

A two day course designed to introduce delegates to the theory and concept of using aircraft weight and balance information for the purposes of creating safe loadsheets for narrow-bodied aircraft.

Flight Dispatcher

This course prepares delegates for the exciting and demanding role of Flight Dispatcher (course length varies).

Disability Awareness and Equality

A one day course designed to address obligations under the Disability Discriminations Act and EU1107 - Access to Air Travel for Disabled Persons.*Please note we can also deliver Disability Awareness and Equality Training for other business sectors.

Customer Service

A one day course exploring the essential components of excellent customer service.

Effective Team Leadership Skills

A one day course that will assist new Team Leaders / Supervisors by looking at effective leadership styles.

Foundations of Training Delivery (Train the Trainer)

A four day course covering the essential criteria for excellent training delivery.