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Flybe Card contact details


Card issuer

Creation Financial Services Limited
(Company number: England 1091883)
Registered Office:
Chadwick House
Blenheim Court
Solihull
B91 2AA

Flybe Credit Card Call Centre

Phone (from UK only): 0371 376 9222
(Calls may be recorded. Calls charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator.)

Phone (outside UK): +44 (0) 121 712 6939

Email: correspondence@creation.co.uk

Opening hours:

Monday* to Friday 08:30 to 21:00

Saturday 08:00 to 19:30

Sunday  10:00 to 18:00

*Bank holiday Mondays use Sunday opening hours.

Flybe Credit Card Customer Service

Please call the number on the reverse of your Flybe Credit Card, or 0371 376 9222 (Calls to 0371 376 9222 will cost 9p per minute plus your phone company's access charge. Cost of access will vary, please check with your phone provider. Calls may be monitored or recorded for the purposes of quality control)

Lost or stolen cards

Phone (from UK only):  0800 783 5881
(Calls may be recorded. Calls charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator)

Phone (outside UK):  +44 (0) 1217 126952 (24 hours service)

First Bonus Flight Booking line (for flybe flights)

Phone (from UK only): 0371 700 2000

Phone (outside UK): +44 (0) 207 308 0812

Monday* to Friday 08:30 to 18:30

Saturday 08:00 to 16:00

Sunday 10:00 to 18:00

*Bank holiday Mondays use Sunday opening hours.

Loganair Vouchers

Loganair vouchers can only be redeemed through Loganair directly

Phone Customer Service on: 0344 800 28 55

Monday to Friday 08:00 to 18:30

Saturday 08:00 to 16:00

Sunday 10:00 to 18:30

Flybe Spend&Fly (new loyalty programme queries)

Email: spend&flyteam@flybe.com