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Group travel guidelines

General guidance

Group bookings form

A booking for 9 or more passengers (excluding infants) should be made using the Group Travel Booking Form. A member of the Group Sales team will provide a quotation based on the closest available fare.

Group fares

Group fares offer more flexibility when compared to our standard fares, which require full payment and all passenger names at the time of booking. Please note the number of seats made available at each web fare may be limited and therefore not available for groups of 9 or more.

Baggage is included

Your group fare also includes one piece of hold baggage (per person) weighing up to 20kg and one piece of cabin baggage up to 10kg. Sporting equipment, musical instruments and all other bulky items are subject to charges, are only carried if space is available and should be made known at the time of booking.

Booking

Unless travel is within six weeks, a group booking can be held provisionally for one week without payment.

Payment

A non-refundable deposit will secure a group booking. The deposit on domestic routes and routes operating within the Republic of Ireland is £30 (€45) per person. For international routes a deposit of £45 (€60) per person is required. The full balance must be paid six weeks prior to the departure date.

For bookings made within six weeks the full balance is required within three days of the date of booking. If a booking is made within three days of departure, full payment must be made at the time of booking. Payment can be made by credit card, debit card or cheque. Charges apply to credits on balance payments.

Payment can be made up to half an hour before the Groups Office closes.

Opening Hours:

08:00 - 18:30 Monday to Friday
08:00 - 16:00 Saturday
10:00 - 18:00 Sunday and Bank Holidays

Group name

Bookings can be held under a contact name or group name. All names must be advised six weeks prior to departure. Names can be altered free of charge up to six days prior to the outbound travel date. Within six days name changes will incur a £50 (€65) charge per change.

Itinerary changes

Itinerary changes within six weeks of departure: One change may be made to either the outbound or inbound flight and is subject to any difference in fare plus £50 (€65) charge per person per sector. Itinerary changes should be made by telephoning the Group Sales Department and can be made up to two hours before departure. Itinerary changes may not be made at Flybe ticket desks.

Cancellation

Outside of six weeks, loss of deposit only. Within six weeks of travel will incur a 100% penalty.

Tickets

Once you have provided us with the names of all passengers in your group and paid the full balance for your booking, you are good to go. Simply take a copy of your booking reference number(s) and photo ID with you on the day of travel and the Flybe team at the check-in desk will provide you with your boarding pass.

Hotels

Discount hotels for group bookings are available. Visit www.flybehotels.com for further information..

Checking in

Online check-in is not available for group bookings. Please check in at the airport check-in desk. Your group should present at check-in no later than 1½ hours prior to departure, two hours if travelling on an international flight.

 

Photographic identification

You must present one of the following forms of identification to board a Flybe aircraft.

International travel

All passengers on international flights must be in possession of a valid passport and, where required, a valid visa. Citizens of the European Union, European Economic Area and Switzerland may travel within Europe on presentation of their valid National Identity Card.

Children who are not included on their parent's UK passport will require their own valid passport for travel abroad.

Domestic/Republic of Ireland travel

All passengers, adults, children and infants, travelling to the Republic of Ireland must have a form of ID which proves their nationality/citizenship for immigration purposes.

  • A valid passport
  • An expired passport (domestic flights only up to two years after expiry)
  • Valid photographic EU or Swiss national identity card
  • Valid photographic driving licence
  • Valid armed forces identity card
  • Valid police warrant card/badge
  • Valid airport employees security identity pass
  • A child on parent’ s passport is an acceptable form of ID
  • CitizenCard
  • Valid photographic firearm certificate
  • Valid Government-issued identity card
  • SMART card
  • Electoral identity card
  • Photographic disabled badge
  • NUS card photographic (National Union of Students)
  • Photographic university/college ID card
  • Company ID card of nationally recognised company (photographic)
  • Council issued bus pass (senior citizens only)
  • Pension book (the only acceptable form of non-photographic identification)
  • Young Scot card

Children and domestic travel

Children under the age of 16 do not need to show ID on domestic routes. The adult they are travelling with can vouch for the infant's/child's identification, providing the relevant photo ID is shown (by the adult). On International routes a passport will be required.

Flybe is legally responsible for ensuring children over the age of one-year-364-days do not travel on the lap of another passenger. When travelling with an infant on a domestic route, therefore, please ensure you bring either a birth certificate or passport to prove date of birth. On International routes a passport will be required.

CitizenCard

You can apply for a Citizen card online at http://www.citizencard.com/ or you may telephone them direct on 0870 240 1221 for a postal application form.

Spanish and French children under 18 years

Children under 18 travelling without their parents/legal guardians, and with an ID card, must have a form of written authorisation to travel from their parents.

Children must collect the form from their local police station and present it with their ID card at check-in and passport control. Children without this form will be refused travel by passport control.

Children travelling with a valid passport do not require a consent form as a passport acts as parental authority.

The form is required for both international and domestic flights. A Family Book (Livret de Famille) is not sufficient ID for a child/infant to travel on international flights. Children travelling on Flybe international flights must have either a valid ID card or a passport along with all other necessary docu ments.

Portuguese children under 18 years

Portuguese nationals and alien residents under 18 years leaving or re-entering Portugal unaccompanied by their father, mother or legal guardian need a travel authorisation. This travel authorisation must be signed by the father, mother or legal guardian; and the signature is notarised if the father, mother or legal guardian reside in Portugal; or the signature is authenticated by a Portuguese embassy or consulate in the country where the father, mother or legal guardian reside.

This travel authorisation is also required when minors that are accompanied by a person other than their father, mother or legal guardian. In such cases the travel authorisation must also clearly show the name of the accompanying person.

Foreign minors under 18 years of age and travelling alone may be refused entry if they do not have anyone in Portugal taking responsibility for their stay.