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Cookie policy


What are cookies?

Cookies are small files containing pieces of information which are downloaded to your computer, tablet or mobile phone when you access a website. This file is sent back to the website each time you navigate to a new page. The information is then used to customise the experience you receive, for example to remember your name and account details, or to remember aspects of your last flight.

Websites often employ cookies to improve the speed, performance and relevency of website content, for example by tracking which parts of the web page visitors click on, and which pages are the most popular. Advertising may be made more responsive to your interests - we may show you adverts listing routes you have searched for previously.

The information stored is not linked to any individual, only to a randomly generated tag linked to to the device used to browse the site. All data is completely anonymised before reporting takes place.

 

How Flybe use cookies

To make and change bookings, and to use other parts of the site, your device will need to accept cookies.

Flybe uses cookies to provide you with a better experience. For example Flybe uses cookies for the following purposes:

  • To allow progress through the site, for example to make a booking.
  • To allow us to understand more about our customers, and the effectiveness of our website. For example, which parts of the website are read most often.
  • To measure the effectiveness of our advertising
  • To record information such as your contact details, so as to speed up your experience for future bookings

 

See what types of cookie uses & our cookie policy

You can view a complete list of the cookies used on Flybe.com in the Flybe Cookie list.

The cookies used on Flybe.com have been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie guide published in April 2012.

 

Category 1: Strictly Necessary cookies

These cookies enable services you have specifically asked for.

These cookies are essential in order to enable you to move around Flybe.com and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as shopping baskets or e-billing, may not be provided.

Category 2: Performance cookies

These cookies collect anonymous information on the pages visited.

These cookies collect information about how visitors use Flybe.com, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how Flybe.com works.

Category 3: Functionality cookies

These cookies remember choices you make to improve your experience.

These cookies allow Flybe.com to remember choices you make (such as your user name, language, or travel preferences) and provide enhanced, more personal features. For instance, providing you with local airport pricing or reminding you to check-in online.

These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

Strictly Necessary, Performance and Functionality cookies

We need to use these three categories of Cookie to maintain Flybe.com's effectiveness, ease of use, and to provide you with a seamless experience.
As such we have not provided an opportunity for these to be disabled independently, and by using our site and online services you are agreeing that we can place these types of cookies on your PC.

Category 4: Targeting/Advertising cookies

These cookies use information about your browsing in order to make advertising more relevant to you and your travel needs.

These cookies are used to deliver adverts more relevant to you and your travel needs. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our digital advertising campaigns. They are placed by third party advertising networks on our behalf and with Flybe’s permission. They remember that you have visited Flybe.com and this is shared with other organisations such as media owners.

You can opt out of these and continue to use the site. More information about these types of cookies and opt out information can be viewed in the Flybe Cookie list.

 

How to manage or opt out of cookies

If you'd prefer to restrict, block or delete cookies from Flybe.com, you can use your browser to do this. www.aboutcookies.org gives full details of how to manage cookies on different types of web browser.

You can view the Flybe Cookie list to find out more about the types of cookies used on Flybe.com and for information on how to manage preferences for the Targeting/Advertising cookies used on Flybe.com.

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