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Saturday November 27th, 2010

FLIGHT DISRUPTION DUE TO SNOW


Saturday November 27th, 2010

Despite the challenging conditions resulting from heavy snow across much of the UK, Flybe is making every effort possible to ensure that passengers reach their destinations as quickly and efficiently as conditions allow and passengers should continue checking in as normal.
However, because of the continuing adverse weather conditions forecast throughout this weekend and the resultant knock-on effect on flights, passengers can expect delays and possible further disruption. Passengers are advised to check this website on a regular basis for flight updates.

Due to the snow closure of Aberdeen and Norwich airports on Friday 26th November, passengers on the flights below that were cancelled have been re-accommodated today as follows:

BE326 Aberdeen to Birmingham scheduled to depart Friday 1755
To BE326 Saturday 27th departing Aberdeen 1300 arr Birmingham 1430

BE446 Manchester to Norwich scheduled to depart Friday 1805
To BE446 Saturday 27th Departing Manchester 1045 arr Norwich 1145

BE 447 Norwich to Manchester scheduled to depart Friday 1930
To BE447 Saturday 27th dep Manchester 1210 arr Norwich 1310

Please note:

1.  Passengers who are booked on a flight departing today and are unable to travel due to the adverse weather will be able to:
 
Rebook for travel within the next 7 days free of charge, subject to space being available on the aircraft. 
-or-
Rebook for travel at any time for no change fee, but any difference in fare must still be paid.
 

2.  Passengers booked to travel on any flights which Flybe may be forced to cancel today due to adverse weather conditions are being offered one of the following three options:
 
a)  Refund for the flight affected
b)  Travel to the final destination at the earliest opportunity
c)  Travel to the final destination at a later date.  There is no change fee for this, but any difference in fare must still be paid. 
 
Please contact our Customer Call Centre on 01392 268500 or, if calling from outside the UK, 00 44 1392 268500. However please be advised that our Call Centre is experiencing very high call volumes from passengers with disrupted travel plans due to the adverse weather, and wait times can be in excess of 15 minutes. 

Flybe regrets any inconvenience caused and would like to thank you in advance for your continued patience.