26th May 2009
Re: Unacceptable Lack of Fire Cover at Guernsey Airport
Flybe has informed me that my flight was cancelled today because there was no fire cover at Guernsey airport to allow their aircraft to operate.
I was shocked to be told that this is an issue that the States of Guernsey have been unsuccessful in resolving for around two years, a state of affairs that I find unacceptable.
Furthermore, Flybe has also informed me that they will not compensate me for this cancellation. Therefore, I would be grateful if you can advise me how I can go about claiming compensation from your Department for the gross inconvenience this cancellation has caused me.
I look forward to hearing from you as a matter of urgency.
Mr. A LEWIS
Public Services-States of Guernsey
Sir Charles Frossard House
St. Peter Port