25th March 2009
Flybe, Europe’s largest and most successful regional airline, has completed a review of the production side of its Flight Operations department that has resulted in John Palmer being appointed to the new position of Director of Aircraft Operations with Marshall Barrand assuming John’s former role as Director of Aviation Services. Both positions report to Chief Operating Officer, Andrew Strong.
John is responsible for all the airline’s flight operations and engineering functions. He joined Flybe in 2006 as Director of Aviation Services to oversee the development of what has quickly become Europe’s largest regional aircraft maintenance facility. He has worked in the aviation industry for 20 years, having held senior management roles with some of the world’s most high profile traditional carriers, latterly with Virgin Atlantic where he spearheaded the engineering design and implementation of the carrier’s Upper Class Suite in 2004, still regarded as ‘the best business class flat bed product in the air’.
In his new role as Director of Aviation Services, Marshall - who has been with the company since 1990 - is responsible for Aviation Services, Flybe’s highly successful group engineering division headquartered at its state-of-the-art maintenance hangar in Exeter. Formerly Flybe’s Sales Director, he has extensive experience across all aspects of the airline from revenue management and marketing to commercial sales and alliances to name but a few, and joined Jersey European in 1990 (as Flybe was then called) following a period as a weapons engineer with the Royal Navy.
Flybe Aviation Services, based at the New Walker Hangar facility at Exeter International Airport, is the largest regional engineering maintenance centre in Europe. Awarded the status of Embraer Service Centre for Europe in February 2008 and the first company in the world to be awarded the Bombardier Recognised Service Facility for DASH 8 aircraft, it operates a network of supporting line stations across the UK and Europe, employing over 700 staff of which some 250 are licensed engineers.