We welcome comments on any aspect of our service. For us to respond fully, we should receive letters within 28 days of your flight with us. Please contact:
Customer Relations
Flybe
NewWalker Hangar
Exeter International Airport
Exeter EX5 2BG
e-mail: customerrelationsadmin@flybe.com
If you write to us and your claim is against another company, we will make sure that we send your letter on to the appropriate person and let you know.
If you are not satisfied with our response, please write to:
Air Transport Users Council
CAA House
45-49 Kingsway
London WC2B 6TE
This is also the body responsible for the enforcement of EC Regulation 261/2004.