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Flybe Credit Card Contact Us


Card issuer

Creation Financial Services Limited
(Company number: England 1091883)
Registered Office:
Chadwick House
Blenheim Court
Solihull
B91 2AA


Flybe Credit Card Call Centre

Phone (from UK only): 0371 376 9222
(Calls may be recorded. Calls charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator.)

Phone (outside UK): +44 (0) 121 712 6939

Email: correspondence@creation.co.uk

Opening hours:

Monday* to Friday08:30 to 21:00
Saturday08:00 to 19:30
Sunday10:00 to 18:00

*Bank holiday Mondays use Sunday opening hours.


Flybe Credit Card Customer Service

Please call the number on the reverse of your Flybe Credit Card, or 0371 376 9222 (Calls may be recorded. Calls charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator)


Lost or stolen cards

Phone (from UK only):  0800 783 5881
Calls may be monitored or recorded for the purposes of quality control)

Phone (outside UK):  +44 (0) 1217 126952 (24 hours service)


General card queries

Phone (from UK only): 0371 700 2000 

Phone (outside UK): +44 (0) 207 3080812 

Opening hours:

Monday* to Friday08:30 to 18:30
Saturday08:00 to 16:00
Sunday10:00 to 18:00

*Bank holiday Mondays use Sunday opening hours.


First Bonus Flight Booking line

Phone (from UK only): 0371 700 2000 

Phone (outside UK): +44 (0) 207 3080812 

Opening hours:

Monday* to Friday08:30 to 18:30
Saturday08:00 to 16:00
Sunday10:00 to 18:00

*Bank holiday Mondays use Sunday opening hours.


Flybe Spend&Fly (new loyalty programme queries)

Email: spend&flyteam@flybe.com