Passenger assistance?
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Travelling with young children and during pregnancy


We wish to ensure that your journey is as pleasurable as possible, so to enable us to assist with your requirements, please download the form below and send to or contact us on +44 (0) 207 3080812. Please ensure you notify our team at least 48 hours prior to your travel.

Download special assistance form

We can request assistance at the airport if you are travelling alone with young children by contacting us at least 48 hours before you travel.

Children over the age of 2 years are legally required to have their own seat.

Flybe/Loganair operated Flights

On Flybe/Loganair operated flights, both infants and children may use a suitable car seat on-board.
All car seats and harness used on-board the aircraft must meet the safety guidelines and be pre-approved by the airline.

  • The car seat must comply with the following restrictions:
  • Only models which meet with the standards set by the CAA are permitted
  • The complete operating instructions must be available
  • It must be a forward facing model with a single release, 5-point type harness
  • The harness must secure the child’s lap, torso and shoulders
  • The car seat must be in good repair
  • Must be able to be secured to the aircraft seat using the aircraft seat belt

If your child requires a car seat or harness but is over the age of 3 years, please contact us and we will look at making the necessary arrangements on your behalf.

We would not recommend the carriage of babies less than 7 days old or of new mothers who have given birth within the last 7 days

Expectant mothers over the 33 weeks should contact the customer contact centre a minimum of 48 hours before they are due to fly in order to obtain authorisation to travel from the operating carrier. Travel may be refused if there is any concern over the passenger's condition.

Furthermore, we do not recommend that either the mother or child travel within 7 days after childbirth. We would usually recommend at least 2 weeks to ensure there are no complications.

Exceptions may be made to allow expectant mothers to travel after this time on the Scottish Highlands and Islands routes operated by Loganair.

Stobart Air operated Flights

On flights operated by Stobart Air, infants are only allowed to travel on the parent or responsible adult’s lap; if you require a harness on these services, this has to be arranged in advance of travel by contacting Special Assistance. Car seats are not allowed on board Stobart Air operated flights. It is recommend that infants travel from age 2 weeks

Expectant mothers travelling on a Stobart Air service can travel in line with the Flybe and Loganair policy as shown above.

Blue Islands operated flights

Expectant mothers travelling on Blue Islands operated services are welcome on board as per the Flybe policy above.

Pregnant women travelling between the Channel Islands and the UK to give birth can travel at any time as long as they have written confirmation from their doctor that this is a requirement

Should this fall within 2 weeks of the due date a suitably qualified nurse must accompany the mother- to-be.

Contact us

We offer a call back service if you are unable to contact us by email, please provide your telephone number including the area code to the staff member who takes your call.

Contact us at least 48hrs before you travel to register your requirements or to make an enquiry.

Download Flybe Mobility Aid Request Form here

Telephone: +44 (0) 207 3080812


If you wish to contact us for any other reason please click here.