Please contact us at least 48 hours before you travel if you require advice concerning any medical requirements you may have.
If you require the use of oxygen onboard the aircraft, have recently undergone major surgery, or have a medical condition that may have implications when travelling by air, you may be required to download and complete a MEDIF form. Passengers may carry their own oxygen cylinders onboard at no additional charge. Please contact us to register your requirements.
Airport Security staff may require you to produce a medical certificate, from your doctor or consultant, detailing the medication or medical items being carried and stating they are required for your journey. In light of this, we would recommend that you carry this documentation with you as a precaution at all times.
Should you need to use medical equipment during the flight please contact us so that we can advise whether the device is safe to use onboard the aircraft.
We offer a call back service if you are unable to contact us by email, please provide your telephone number including the area code to the staff member who takes your call.
Contact us at least 48hrs before you travel to register your requirements or to make an enquiry.
Telephone: +44 (0) 1392 683152