Wheelchair users and assistance for elderly passengers
- Passenger assistance
- Wheelchair users and assistance for elderly passengers
A complimentary wheelchair service can be requested for your journey, this can include assistance to your seat onboard the aircraft using a specialised lift or chair.
Some airports will have long distances between the check-in desks and the departure gates and we are happy to arrange a wheelchair service for you, or a member of your party, if you feel the distances may be too great.
There are some restrictions on the carriage of wheelchairs, particularly electric wheelchairs, due to their size and weight. We will endeavour to carry all types of wheelchairs, however occasionally we must liaise with the airports to confirm that they can be safely loaded onto the aircraft. Wheelchairs with wet cell batteries cannot currently be accepted.
Please view our information on mobility equipment, medication and the general information page, which can be found on the menu bar on the right hand side of the screen.
Telephone: +44 (0) 1392 268500
Email: specialassistance@flybe.com
We offer a call back service if you are unable to contact us by email, please provide your telephone number including the area code to the staff member who takes your call.
Contact us at least 48hrs before you travel to register your requirements or to make an enquiry.